Customer Portal Guide

The Bluesalt Customer Portal is the easiest way to manage your family’s swimming lessons and enrolment.

What You Can Do Through the Customer Portal

Depending on your account, you can:

• View your child’s enrolment.
• View lesson information.
• Update family and contact details.
• Record an absence.
• Access available make-up lessons.
• Book a make-up lesson.
• Manage payment information.
• View account information.
• Manage eligible class or enrolment changes.

Recording an Absence

If your child is unable to attend a lesson:

1. Log in to the Customer Portal.
2. Select the relevant child and lesson.
3. Record the absence before the scheduled lesson commences.
4. Once the absence has been recorded, any eligible make-up opportunity will become available.
5. View available make-up classes and book a suitable option.

Please remember that make-up lessons are subject to availability and must be used within the same term.

Planning Ahead

If you know your child will miss a lesson due to a planned holiday, appointment or other commitment, we recommend recording the absence as early as possible.

This gives you the best opportunity to find a suitable make-up class.

Need Help?

If you have trouble accessing the Customer Portal or believe there is an issue with your account, please contact Bluesalt administration.

Email: [email protected]